Come build the future of eβcommerce
WebSell is a dynamic and growing company. If youβd like to be part of an industry-leading organization that sets high standards and demands exceptional performance, then look no further.
Weβre always looking for talented individuals with skills in sales, marketing, software engineering, web development + design, and IT support.
Reach out to us at careers@websell.io to learn more.
Available positions
Project ManagerPoznan, Poland
PLEASE NOTE: This is an English-speaking role and applications will only be accepted in English — please ensure your CV is in English.
Our requirements
π€ Duties and Responsibilities
- Coordinate and oversee the integration of retailer webstores with their Point of Sale systems.
- Manage the migration of Point of Sale systems, ensuring a smooth transition for retailers.
- Conduct initial calls with clients to gather information and requirements for integration and migration projects.
- Schedule and conduct regular progress update calls with clients to keep them informed of project status.
- Ensure project tickets are updated regularly and call summaries are recorded.
- Provide implementation consulting, training, and support to clients, adhering to best practices and guidelines.
- Facilitate communication and collaboration between internal teams, including Development, Design, and Support.
- Continually evaluate and enhance Implementation processes for improved efficiency and effectiveness.
- Document and apply new approaches to enhance project management and customer satisfaction.
π Required Skills, Experience, and Education
- Bachelor’s degree or equivalent.
- 1+ year experience in a role working with businesses that generate revenue via online sales.
- Proficient in project management principles, including scheduling, resource allocation, and deliverable tracking.
- Strong ability to manage customer communications and provide timely updates.
- Basic understanding of e-commerce platforms and website design processes.
- Basic understanding of Point of Sale systems.
- Excellent written and verbal communication skills to effectively liaise with clients and internal teams.
- Ability to foster collaboration and teamwork between cross-functional teams.
π Desirable Skills & Qualifications
- Basic understanding of HTML/CSS coding and jQuery.
- Familiarity with e-commerce software and implementation processes.
- An understanding of retailers’ needs and requirements for success and exposure.
- Proven experience in project management, preferably in e-commerce or software integration.
- Strong organizational skills and attention to detail.
- Problem-solving mindset and ability to adapt to changing project requirements.
What we offer
π΅ What you get
- Become part of a global network of over 500 companies.
- Join an ambitious, talented, and highly experienced team.
- Work with clients all over the world.
- Flexible working hours and remote work possibility.
- Autonomy to develop the role and make it your own.
- City center location β overlooking the square on Stary Rynek
- Salary: 6,250-6,750 PLN gross
- LuxMed and MultiBenefit (after trial period)
How to apply
To apply, please send your CV, in English only, to careers@websell.io with ‘Project Manager’ in the subject.
Junior Support Specialist
Poznan, Poland
In this role, WebSell is looking to hire 3 passionate, outgoing people, with excellent verbal and written English, to join our Customer Service team.
PLEASE NOTE: This is an English-speaking role and applications will only be accepted in English — please ensure your CV is in English.
Our requirements
π€ The deal
- Your job will be to work with our customers, ensuring their questions and requests are dealt with promptly and efficiently
- You will be working entirely through English, dealing mostly with American customers
- Day-to-day tasks will include: answering questions by email, live chat, and phone; working with senior technical colleagues to diagnose and solve issues; and performing any other duties as assigned
- Specific technical knowledge and skills are not required; you need to be comfortable with technology, and open to learning new things
π About you
- You are an extrovert, who loves people, and gets energy from interacting with others
- You have excellent written and verbal English
- You are open and positive, with a willingness to learn new skills
- You are proactive in your approach to problem solving
- You can think on your feet to quickly respond to new situations and challenges
π International experience
- To help a global customer base, WebSell works from the start of the day to late in the evening
- You will work on a shift basis, alternating between mornings and evenings (typically 10am-6pm and 2pm-10pm)
What we offer
π΅ What you get
- Fun and relaxed working environment
- Invaluable experience in an exciting industry, with lots of potential for personal & professional growth
- Comprehensive training on our software and services
- City center location β overlooking the square on Stary Rynek
- Salary: 4,500-6,000 PLN gross
- Generous bonus pay for handling out-of-hours requests
- LuxMed and MultiBenefit (after trial period)
- Opportunities to work remotely (after trial period)
How to apply
To apply, please send your CV, in English only, to careers@websell.io with ‘Junior Support Specialist’ in the subject.
About Us
WebSell is a global leader in e-commerce for retailers. We help hundreds of physical retail businesses to sell online, in the US, Canada, Ireland, the UK, and Australia (and other English-speaking countries).
The company has been in business for 16 years, with a presence in Poznan since 2015, and is a subsidiary of one of the world’s largest technology companies, Constellation Software Inc. (CSU on the Toronto Stock Exchange).
As a fully independent business unit under Constellation, we offer all of the pluses of working for a small company, while also benefiting from the resources and opportunities that come with being part of a large corporation.